Q&A
Q: What is in the Box?
A: Items are listed below:
- VP92 4K/1080 Digital Signage Media Player - Micro SD Is Pre-Installed (32GB)
- 2.4GHz / 5GHz Wifi Antenna
- Multi-Function Remote Control
- 5VDC External Regulated USB Power Supply - Optional Table Top Supply Is Also Available
- 5-Foot High-Quality Shielded HDMI Cable
- 5-Foot 3.5mm To Male RCA Audio & Video Cable
- 4 Wall mount black screws
Q: How much is the digital signage software?
A: Our Studio Pro cloud-based digital signage software is included. No license fees or monthly subscription fees.
Q: What are the limitations of software access?
A: No limitations, all features are included without a subscription expiration date
Q: Does the software include visual templates?
A: Yes, the software includes hundreds of templates with unlimited zones and widgets.
Q: Does the VP92 come with a warranty?
A: Yes, it comes with a 2-year premium warranty
Q: Do you offer any technical support?
A: Yes, we offer FREE technical support - phone or email
Q: Is this an interactive player?
A: Yes, it can be interactive with any USB-compatible touchscreen, or with our LED push buttons, LED Touchless buttons, motion sensors, proximity sensors, RFID tags, weight sensors, QR/Phone control, or barcode scanners.
Q: Does this player have a wall mount bracket?
A: No wall mount bracket available, however, you may use the built-in thru-put holes and mount with screws (see photos).
Q: Do I have to use WIFI?
A: No, it is optional. You may choose WIFI or hard-wired ethernet
Q: Does your CMS give us the ability to schedule content at certain dates/times?
A: StudioPro has a calendar scheduler that allows you to set when a campaign or timelines within a campaign plays for any time on any day of the calendar.
Q: Does your system have the ability to display a ‘banner overlay’ at the bottom of the screens that can then show static or scrolling text? (e.g., Similar to ‘breaking news’ on many news stations.)
A: Yes, there are a few components that will allow for text overlay. Either static text or scrolling text.
Q: Is your platform scalable? If so, how many units/locations?
A: The number of units and/or locations is unlimited.
Q: Is your CMS platform available as a cloud-based option?
A: StudioPro is a cloud-based system and is included with the player. No monthly fees, no license fees, and no subscription fees.
Q: Are there any APP integrations/extensions/plugins that are native to your CMS? For instance: Weather, Slack, Google Slides, Twitter, Stocks, etc.
A: There are currently over 20 components to integrate content from live internet sources such as Weather, Twitter, Stocks, Facebook, and Youtube. We do not have a Slack or Google Slides component at this time. (Please see all Studio Pro Software components - here)
Q: Is there a way to schedule content on the VP72?
A: The VP72 has a legacy scheduler that uses a playlist.txt file. You would create this playlist.txt file and save it to the USB or SD Card along with the video files. It requires an entry with a start time, end time, day of the week to play and the name of the file to play. Here is a sample of an entry.
[START_TIME]= 11:00
[END_TIME]= 15:00
[DAY_TO_PLAY]=ALL
[FILE_TO_PLAY]=lunch menu.mp4
The playlist.txt file also requires you to name a file to play when there are no files scheduled to play. The DAY_TO_PLAY item can be set to a single day MON to SUN or it can be set to ALL.
When you change the content, you will copy the new files to the USB or SD Card and edit the playlist.txt file to account for the new filenames.
Here is a sample txt file. When you save this file, make sure the file name is playlist.txt
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